IVR & voice menu production

Today, in the 21st century, when the pace of life is accelerating and the flow of information is rapidly increasing, it is simply necessary to optimize your activities in order to be successful in business.

It is very important to interest and attract a potential client at the stage of acquaintance. Therefore, it is important to pay attention to the recording of IVR technology or interactive voice menu. Competently and qualitatively created, this voice greeting will help to win the sympathy of the client who called the company.

As a rule, the IVR recording contains a greeting and basic brief information about the company that was called.

In addition to the voice greeting, you can create an information menu in which calls are distributed to different departments. That is, the IVR system can be created in such a way as to distribute incoming calls in the necessary directions. The subscriber should simply switch his phone to tone dialing mode, which is not difficult, and, listening to the IVR prompts, use the buttons to control the voice menu.

Recording a voice greeting makes it possible to optimize the work of an office employee - a manager, administrator or secretary, eliminating the need to manually redirect incoming calls, delegating this function to the voice menu. But the most important thing is that using the IVR voice menu allows you to establish effective communication between the client and the company: a simple and understandable voice menu will keep the client, and background music will soften the expectation of communication with a company representative.

You can record a voice greeting in Kiev quickly and, importantly, qualitatively. Recording an answering machine can be done at our MART Sound agency.

During the preparation, it is worth considering all the nuances. The voice greeting should be pleasant to perceive. Therefore, the voice of the announcer on the answering machine should be loud enough, the diction clear, and the text concise. The presence of noise or too loud background music in the voice menu is unacceptable, as it can interfere with good communication and even spoil the impression of the company.

If desired, you can record the voice menu in different languages ​​- Ukrainian, Polish, English (the choice of an additional foreign language depends on the market to which the company's business is directed). In this case, after the greeting, the voice of the answering machine should offer a convenient way of communication.

Our agency MART Sound agency and professional recording studio in Kyiv has all the necessary material and technical base, which will allow you to make a high-quality and complete recording of a voice greeting and voice menu. Experienced announcers will be able to voice the voice for the answering machine. For this, the agency has a full base of voices, where each announcer has a well-placed voice, a pleasant timbre and clear pronunciation. The voice of the answering machine can be chosen independently from the base of announcers or we will offer you an individual casting selection taking into account all your wishes.

It is important that the voice for the answering machine is neutral, calm and unobtrusive. When choosing an announcer, it is worth considering the characteristics of the company, enterprise, and field of activity.

The IVR voice menu can be supplemented with background music. The MART Sound recording studio will select the desired melody from its own library and edit the background music, complementing the text.

To record a voice greeting, you must first prepare the text.

Or our copywriter will perform this task taking into account all your wishes. The text should be concise, understandable and contain the most important information. The main thing is that, having called the company, the subscriber should learn the main information in a convenient and concise form in a short time.

Recording a voice greeting, as well as a voice menu, is a necessary stage in the effective and productive work of the company. At a time when the secretary cannot pick up the phone, the client will not have to listen to boring beeps. He will not only receive useful information, but will also be able to redirect his call to the desired department by listening to the prompts.

Recording a voice greeting and an IVR voice menu means improving the quality of work with potential clients and improving the company's service. And high-quality service will attract the attention of a larger audience, raising the business to a new level.